General Disclaimer

Verified Insignia reserves the right, in its sole discretion and without any obligation, to modify or correct any error or omissions in any portion of this website and online merchandise collection.

THIS WEBSITE AND ALL OF THE MATERIALS ON OR REFERENCED BY THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY TYPE AND VERIFIED INSIGNIA EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY MATERIALS AND PRODUCTS. IN NO EVENT SHALL VERIFIED INSIGNIA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE USE OF THIS WEBSITE OR PRODUCTS PURCHASED THROUGH THE ONLINE MERCHANDISE COLLECTION. BY YOUR USE OF THIS WEBSITE, YOU AGREE THAT YOU ARE USING THIS WEBSITE SOLELY AT YOUR OWN RISK.

Introduction

www.verifiedinsignia.co.nz (“this website”) is operated by Verified Insignia (“we”, “us”, “our”). We respect the privacy of our website users (“you”, “your”) and are committed to protecting your security and privacy.

Terms & Conditions

The following terms and conditions apply to use of www.verifiedinsignia.co.nz and your purchase of products from the site. By using this website you agree to adhere to and be bound by all of these terms and conditions.

Agreement

Your use of this site constitutes an Agreement between you and Verified Insignia. This Agreement, which consists of the terms and conditions set forth herein, shall be construed in accordance with the laws of New Zealand, without regard to any conflict of law provisions.

All prices on www.verifiedinsignia.co.nz are in New Zealand Dollars (NZD or $NZ).

Verified Insignia reserves its right to modify the terms and conditions that apply to your use of this website and the online merchandise collection. By using this website and the online merchandise collection following any such change you agree to adhere to and be bound by the terms as modified.

This Agreement is effective unless and until terminated by either you or Verified Insignia. You may terminate this Agreement at any time by notifying Verified Insignia by e-mail or mail. Verified Insignia also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website, if in Verified Insignia’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Verified Insignia, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

Use of the Website

The Verified Insignia website, the online merchandise collection and all contents, are provided solely for personal, non-commercial (other than for the purchase of merchandise from our online merchandise collection) use by the users of our website. No right, title or interest in any materials or software is transferred to you as a result of your use of the website or the online merchandise collection.

Trademark Information

This website www.verifiedinsignia.co.nz, is owned and operated by Verified Insignia. Any reproduction or use of any of the contents of this site without the express written consent of Verified Insignia is prohibited.

Internet Privacy Policy

Verified Insignia collects customer information on-line for marketing and promotional purposes as a way of enhancing your shopping experience. This data includes customer information gathered through processing sales transactions and in response to customer surveys. Verified Insignia respects your privacy and has instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. Verified Insignia does not and will not ever sell or give out e-mail addresses to anyone, ever.

All information we receive via e-mail or obtained in connection with your use of this website shall be the property of Verified Insignia. Submission of this information shall establish an assignment to Verified Insignia of all worldwide rights, in all copyrights and other intellectual properties associated with the information. Verified Insignia will not be limited in any way in its use, commercial or otherwise, of any such information submitted and will be under no obligation (1) to maintain the information in confidence; (2) to pay to user any compensation for any information; or (3) to respond to any user. You agree that information you submit to the website will not contain any libelous or otherwise unlawful, abusive or obscene material. Please remember that you are solely responsible for the content, including the accuracy of any information you provide to Verified Insignia.

You also agree that Verified Insignia may use and/or disclose information about your demographics and use of the website in any manner that does not reveal your identity. By participating in any promotions, competitions, and/or requesting promotional information or product updates, you agree that Verified Insignia may use information about you for marketing and promotional purposes.

Changes to our Privacy Policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, please Contact Us.

Indemnification

By using the Verified Insignia website and online merchandise collection you agree to defend, indemnify and hold Verified Insignia harmless from any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the website and the online merchandise collection.

Collection of Your Information

We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not and will never sell or rent your personal information to third parties. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Verified Insignia, our users, or others.

Types of Information Collected

We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website. This information is used only for statistical purposes and in regards to how we may enhance the customer experience.

Cookies

Our website uses “cookies”, which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies, as a result you may experience a loss of functionality.

How we use Your Information

We may use your collected information in the following ways:

  • To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
  • To verify your identity and to assist you if you have forgotten your username or password.
  • To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, where you agree to receive such information.
  • To help us learn more about your shopping preferences and personalise this website in accordance with your preferences.
  • To analyze trends and statistics.
  • To improve or update this website and our products/services.
  • To protect the security or integrity of our website and our business
  • To respond to your enquiries and communicate with you if necessary.
  • You always have the choice not to receive marketing and promotional information. It is our policy to remove any member from our database or mailing list upon the members’ request. Please Contact Us if you wish to opt out of receiving communications from Verified Insignia.

Website and Credit Card Security

Verified Insignia takes website and credit card security extremely seriously, and always strives to provide a secure safe platform on which to conduct online transactions. www.verifiedinsignia.co.nz uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting www.verifiedinsignia.co.nz, especially if you access www.verifiedinsignia.co.nz from a shared computer. 

Linking to Third-Party Websites

Verified Insignia will only ever link to verified and trusted websites and will never link to any suspicious or malicious websites.

When you click on links and banners on our site that take you to third party web sites, you will be subject to that third party’s privacy policies. While we support the protection of privacy on the Internet, Verified Insignia cannot and will not be responsible for the actions of any third-party web sites. 

Product and Signature Authenticity

All signatures on items are authentic and are witnessed by a Verified Insignia representative or guaranteed by a third party. Due to the nature of signatures, each signature may be slightly different to that of the item pictured on the online merchandise collection, differences may include, but not be limited to size, shape and placement of the signature on individual merchandise pieces. Serial numbers on all items will not be shown online for extra security.

Any item with an imperfect signature will be specified and sold separately in the online merchandise collection.

Verified Insignia Items

All Verified Insignia items will come with a Verified Insignia tamper proof hologram and in some cases include an official Certificate of Authenticity. Such items will have matching serial numbers for added security. Other items may just have a Verified Insignia tamper proof hologram for security.

Items Sourced by Verified Insignia

All autographed items in the Sourced By Verified Insignia Collection are purchased from established and trusted sources and include leading industry authentication. All items featured in this collection will include a Certificate of Authenticity from one of many well respected authentication companies and will be identified in the online merchandise collection. These Certificates of Authenticity will also contain instructions on how to verify the items.

Colours

Every effort has been made to portray the colors of our products that appear on the website and in the online merchandise collection as accurately as possible. However, because the actual colors you see depend on the screen setting of your device, Verified Insignia cannot guarantee that your devices display will be a completely accurate representation of the colours contained in merchandise. Please be assured that Verified Insignia will not send an imperfect product unless the individual item clearly shows and states the item is in an imperfect condition in the online merchandise collection. If you purchase an imperfect item, you chose to do so at your own risk and discretion. Refunds will not be administered unless the item is further damaged during the delivery process.

Delivery

Verified Insignia will not send products until payment is received and estimate shipping within New Zealand to be completed within 10 business days of placing your order, please allow for longer for international shipping. When an item is sent for delivery the purchaser will receive an email with a tracking number. You can track your item by clicking on the link provided in your email. Any questions about the whereabouts of your delivery should be directed at the Courier company. Verified Insignia does not have control of items once they leave the Verified Insignia premises but will do our best to assist where possible. Please see our returns policy regarding damaged goods if necessary.

Verified Insignia is not responsible for any charges payable in addition to the basic price of the goods and services such as import duties, taxes and any other associated fees further to any charges incurred after completion of product payment.

Returns

Verified Insignia is dedicated to providing quality products and services to our customers. We hope you will like what you have ordered, but if something isn’t right, please let us know.

Verified Insignia will only accept returns for the following scenarios

  • Goods damaged or faulty prior to delivery
  • Goods that vary from their description on this website
  • Goods supplied incorrectly

Our quality control team inspects all orders to ensure the products you receive meet our exact, high quality standards. However, if you do receive a faulty or damaged product, please contact us to arrange a free return delivery and replacement* or refund.

* Please note that due to the limited availability of products, it may mean that a replacement product may not be available. If a replacement is not available a refund will be the only remedy. Verified Insignia will always do its best to offer customers who have received an imperfect product the first option to purchase a similar product if and when it becomes available and/or if it is reissued in the future.

Contacting Verified Insignia By E-mail

We welcome your communications to us by e-mail. We make every possible effort to respond to all messages we receive.

Corporate Information

This website (www.verifiedinsignia) is operated by:

Verified Insignia,
37 Bowes Crescent
Strathmore Park
Wellington, 6022
New Zealand

info@verifiedinsignia.co.nz

+64 21 783 475